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07/06/15
I never received half my order, for some reason they sent it in two packages (?) and I only received the small one. It took about weeks of back and forth email and waiting for time to pass before they would give me a refund, of which their customer service said was processing, however I also never received that. Bad form, Benefit. I was unhappy with my products and their customer service was even worse.
14/06/15
Since contacting to receive a refund, they made a mistake and accidentally refunded me too much. To rectify their mistake, they charged me 3 more times without my authorization. Thanks, Benefit. You are truly incompetent. Ive never had an online shopping experience so awful.
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